Exchanges & returns:

Important: We can only take back clean and unworn products. Briefs and bodysuits always try on over your own underpants.

Deadline for returns: 14 days - after this period, only exchanges or refunds in the form of a voucher are possible. Thank you for your understanding.

Postage: To be paid by the customer.

Sale: We cannot take back or exchange reduced items.

You can find detailed information here.

 

Repairs:

Longevity is important to us, which is why we repair your favorite piece from thoughts of september. You can find the information here.

 

Custom-made products and adaptations:

Can't find what you're looking for, want a model in a different color or would like a customization? No problem - we can do (almost) anything! Just send us a message or give us a call! You can find previous custom-made products here.

 

If you have any questions, you can contact us.